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Feature Checklist: Photo Confirmation of Returned Items

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Feature Checklist: Photo Confirmation of 
Returned Items

Scenario

Photo Confirmation of Item for Return

Given

 Customer's item is confirmed for return
When They are prompted to take a photo of the item
Then The app should guide them to capture and upload a photo to confirm the return


Good When

Bad When
The app provides clear instructions for taking and uploading the photo.
Instructions for photo submission are unclear or missing.
The photo upload feature is easy to use
The photo upload feature doesn't work or is confusing.
The system confirms receipt of the photo and proceeds with the return process.
No confirmation for the uploaded photo
Completed When
  • Customers can take and upload a photo of the return item as part of the return process.
  • The app confirms the successful upload and verifies the item to proceed with the return.
Start When

When purchase order has been issued to the client.
Feature Priority
  • High Priority 
  • Medium Priority
  • Low Priority   
Client Approves Feature

  • Approved
    Once approved, inform us by email, we will close the feature checklist and begin the process.
Agreed Timeline

Once approved the process will continue as

  • Create mock ups of the feature within 14 days of 'Start When'
  • Schedule of the project will be agreed within 14 days of ‘Start When',
  • Development of the feature once mocks up have been approved.
  • Q/A and delivery 7 days after development cycle

Estimated development time for this feature would be X days,
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