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29.04.24 - RFC Revert Fan mode to be removed

📋 Summary

Gatwick HVAC - Changes

An AC stack/condenser was changed on Friday. After this change, the fan mode, which had been previously removed, is now present again in few rooms checked London Gatwick. In response, a request for change (RFC) has been created to revert the system back to the previous mode of operation where the fan mode is removed.

Fan mode - Description

The fan mode feature in the bloc app is designed to provide guests with feedback when they adjust their air conditioning settings. It functions by triggering the Samsung DMS (or an other a/c device management system) to briefly output air after any changes have been made to the HVAC settings. This serves as a confirmation for guests that their A/C adjustments have been successfully implemented. However, this feature may also slow down the process of reaching the desired temperature and can potentially contribute to over-cooling or overheating the room by circulating air unnecessarily.

 

📝  Change Details

Change Request

Remove Fan Mode

Status

TBC

Recommended start date

29/04/2024

Related issues

Ticket Link

Driver

Fan mode toggled back on.

Impacted services

A/C app control

Current blockers

Peer Review of Configuration change

Service owner review

Olivier

Technical review

Alex Lloyd

Reporter

Olivier

Change Approvers

Wai / Khin

Informed stakeholders

Olivier

🗓️ Change Plans

Plan Type

Description

Impact

Risk

Schedule

  BACKUP PLAN  

Take back up of current configuration.

   No Impact   

   Risk None   

Ahead of roll out

  BACKUP PLAN  

Have peer review of updated configured undertaken to ensure we have not impacted any other services - If this fails peer review roll out is delayed.

 No Impact    

   Risk None   

Ahead of roll out

  ROLLBACK PLAN 

Rollback to an earlier configuration

 No Impact   

   Risk None   

On the date for config change

  CHANGE PLAN  

Update the Xtreme room configs with Fan speed object removed.

   Low Impact   

   Risk None   

Roll out on   29/04/2024 

  TEST PLAN  

Roll out to Master Processors and confirm master processors have updated. And test on a single room to ensure the fix is correct.

   No Impact   

   Low Risk   

Day of roll out

  TEST PLAN  

Reboot ten processors giving intervals of 5 minuets each. Checking the successful removal of the A/C fan mode.

   Low Impact   

   Low Risk   

Day of roll out

  TEST PLAN  

Continue updating processors in batches of ten allowing five minuets breaks for power consumption to stabilise.

   Low Impact   

   Low Risk   

Day of roll out

🗨️ Communications

Team

Who

What

When

Xtreme to confirm ready for upgrades.

Alex / Paul

Confirm to Khin or Wai that the amended Config is ready to be rolled out to a single room for testing

 29/04/2024 

  11:00 - 13:00  

Start of upgrade

Alex Lloyd

Roll out code to 10 Processors to allow for the panels to be ready to accept the new updates

 29/04/2024 

Completion of update

Alex Lloyd

Scan all processors and remotely test rooms across all floors, confirm with Khin and Wai that changes have been taken and that rooms are operational.

 29/04/2024 

Failure of update

Olivier / Wai

Send tests to processors and remotely test rooms

 29/04/2024 

  14:00 - 15:00  

✅ Post-Implementation Review

Date

29/04/2024

Requested for Comments

 

Service Owner

Olivier

Participants

Alex Lloyd

Review criteria

Check All Rooms Mentioned in this RFC for the removal of the A/C offset.

Lessons Learned


Follow-up actions

Run a follow up inspection carried out by staff across the hotel ensuring the A/C fan mode has been removed.